Is community management available on its own?

It's included as part of the Premium monthly package alongside content and creative — see Pricing for details.

Which platforms are covered?

The same platforms covered by the social media service — commonly Instagram and Facebook.

Social Media · Community

Answering the comments and messages, not just posting.

Community management covers responding to comments, direct messages and reviews — a day-to-day, reactive part of social media that's separate from planning and producing the content calendar itself.

Why it's handled separately

Comments and DMs answered
Questions and messages get a response instead of going unanswered.
Consistent voice
Responses handled by the same team that knows the brand's content and tone.
Included on Premium
Bundled with the monthly social media service rather than billed as a separate add-on.

What you get

Comment and message monitoring
Response management
Monthly activity summary

Tools & expertise

Native scheduling toolsMeta Business Suite

Frequently asked questions

Is community management available on its own?: It's included as part of the Premium monthly package alongside content and creative — see Pricing for details.
Which platforms are covered?: The same platforms covered by the social media service — commonly Instagram and Facebook.

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